Responsible Gaming

Lucky7even Casino supports a balanced approach to gambling. Gambling should be an occasional form of entertainment, not a way to make money, solve financial problems or cope with stress. Before you play, consider your circumstances, understand the risks and decide what limits are right for you.

Lucky7even Casino operates under three licences: Curaçao licence OGL/2023/176/0095 issued by the CGA, Comoros licence ALSI-202509073-FI2 from the AOFA, and Tobique Gaming Commission licence 0000064.

Gamble for entertainment

Casino games involve risk and outcomes are determined by chance. There is no guaranteed strategy, betting system or pattern that can ensure a win. Previous results do not affect future results, and a losing session does not mean that a win is due. Always treat money spent on gambling as an entertainment expense that may not be recovered.

Only gamble with money you can comfortably afford to lose after essential costs have been met. Do not use rent, mortgage payments, bills, savings, credit intended for other purposes or money needed for dependants. Avoid gambling when you are upset, tired, under the influence of alcohol or other substances, or trying to recover from a difficult event.

Set a spending limit before you begin and stop when you reach it.
Set a time limit and take regular breaks away from the screen.
Keep gambling separate from household and essential finances.
Never chase losses by increasing your bets or continuing for longer.
Do not borrow money, sell possessions or use credit to gamble.
Remember that choosing not to gamble is always an option.

A win is not a reason to continue playing indefinitely, and a loss is not a reason to keep playing. If your planned time or budget has ended, finish the session. Keeping a simple record of deposits, bets, wins, losses and time spent can help you maintain an accurate view of your gambling.

Tools to help you stay in control

Account and play-management tools may be available to help you control your gambling. Depending on the service and your account, these may include deposit, loss, wager or session limits, reminders, activity statements, temporary breaks and account closure or self-exclusion options. Limits should be selected before playing and should reflect an amount and period that you can genuinely afford.

Please review the available account settings before you deposit or play. A limit may not take effect immediately, and changes can be subject to the applicable rules and processing requirements. A request to reduce a limit or take a break may be handled differently from a request to increase a limit. Do not assume that a limit applies to other gambling accounts or operators.

Taking a break or closing an account

If gambling is no longer enjoyable or is becoming difficult to control, stop playing and consider using a temporary break, account closure or self-exclusion option. Self-exclusion is a formal decision not to gamble for a chosen period or until a further request is made, where that option is available. During a break or self-exclusion period, do not try to open another account or use another person's account.

If you want to take a break, close your account or discuss available controls, use the support or account-management channels provided on the website. Do not provide passwords or allow another person to access your account. Account controls are not a substitute for professional advice, and you may also wish to contact an independent gambling support service.

Recognising gambling harm

Gambling harm can affect anyone, including people who have gambled casually in the past. It may affect finances, work, study, relationships, physical health and emotional wellbeing. Some signs can be easy to overlook, particularly when gambling is kept private.

Thinking about gambling frequently or feeling unable to stop.
Spending more time or money gambling than you planned.
Increasing bet sizes to achieve the same excitement.
Chasing losses or gambling to recover money that has been lost.
Borrowing money, missing payments or hiding gambling from others.
Feeling anxious, irritable, guilty or distressed when not gambling.
Neglecting work, study, family, friends, sleep or other activities.
Trying to reduce or stop gambling but being unable to do so.
Gambling to escape problems, loneliness, boredom or low mood.

One or more of these signs may indicate that it is time to stop and seek support. You do not need to wait until a serious problem develops. Speak honestly with someone you trust, such as a family member, friend, doctor or counsellor. An independent support service can help you understand your options and create a plan without judgement.

If gambling is causing financial pressure, avoid taking out new credit or gambling further to try to fix the situation. Consider contacting a qualified financial counsellor for practical guidance. If gambling is affecting your mental health or you feel unsafe, seek urgent help through appropriate local health or emergency services.

Protecting young people and vulnerable people

Gambling is for adults only. Anyone using Lucky7even Casino must meet the applicable legal age and identity requirements. We may carry out age and identity checks and may request information or documents where required. Do not create an account or gamble on behalf of another person, and do not allow anyone else to use your account.

Keep your login details, payment information and devices secure. Use a strong password, do not share access and log out when you finish. Parents and carers should use appropriate device, browser and network controls to reduce the risk of children accessing gambling services. These measures should be used alongside supervision and open conversations about the risks of gambling.

If you are concerned about another person's gambling, choose a calm time to speak with them and explain what you have noticed. Focus on the effects of the behaviour rather than blame. Encourage them to use account controls and seek independent support. Protect your own finances by keeping payment methods, passwords and important documents secure, and do not lend money to fund gambling.

Important information

This page provides general responsible gaming information and is not medical, legal or financial advice. Availability of account features, eligibility requirements and self-exclusion arrangements may depend on the service, your location and applicable Australian laws. Please read the relevant terms and account information before using the service. Gambling should remain within your personal limits, and support is available if it no longer feels manageable.